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Contact us
Medicare Advantage: (877) 240-8340
Medicare Part D Prescription Drug Plans: (877) 722-1893
TTY: 711
Hours
From October 1st – March 31st: 8 am to 8 pm, local time, 7 days a week. Our automated phone system will answer your call during weekends from April 1 – September 30.
From April 1st – September 30th: Monday – Friday 8:00 am - 8:00 pm local time; messaging service used weekends, after hours, and Federal holidays.
Address
Medicare Advantage:
Member Administrative Services
Cigna - Medicare Plans
PO Box 20012
Nashville, TN 37202-9919
Medicare Prescription Drug Plan
Healthspring Prescription Drug Plan
PO Box 269005
Weston, FL 33326-9927
Swap
Medicare Advantage: (877) 240-8340
Medicare Part D Prescription Drug Plans: (877) 722-1893
TTY: 711
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